Aged Care Coordination

Supporting you to access the best care in the comfort of your home.

Your Care, Your Choice

Navigating the aged care system alone can be challenging. With so many complicated options, it can be difficult to know which one is right for you. For most, their priority is to maintain their independence for as long as possible. At The Wish Group, we believe that you should be able to do this while receiving the quality care you need in the comfort of your own home.

Make the Most of Your Home Care Package (HCP)

If you’re looking for tailored support to set up, manage, or transfer your Home Care Package, you’re in the right place. We offer free consultation for any older Australian in need of care, as well as ongoing coordination and support funded by your Home Care Package. Our support is designed to help you access the best possible care services based on your needs.Acting as your personal assistant and advocate, we coordinate your care based on your goals and unique situation. We take the hassle out of dealing with services and government departments and leave the choice of who comes into your home with the most important person – you! Ultimately, we’re here to help you maintain your independence at home and live your life on your terms.

Get Advice With The Wish Group

Get a dedicated care coordinator in your corner – at no extra cost to you.

Step 1: Your Free Consultation

The process begins with a free consultation with one of our dedicated team members, either in person or over the phone. During the session, we’ll cover:

  • How to access home care services
  • What options are available to you
  • Assistance in accessing what you need

Step 2: Care Coordination

For the duration of your care, we will be your personal care coordinator, ensuring you’re getting the best care to suit your needs. This service will not cost you anything extra and will include:

  • Support to access your Home Care Package (HCP) through the government
  • Budgeting and planning for the care you need
  • Advocating for you during the entire process
  • Seeking out the best services to suit you now and if/when your needs change
  • Making sure you understand the system and are maximising the value of your Plan

Ready to access free support to navigate the home care system?

Frequently Asked Questions

Anyone in Australia can access this service. To determine whether you meet the other eligibility criteria, simply contact us, and we can guide you in the right direction.
Navigating the care system can be challenging and time-consuming, but we aim to take these troubles away from you. We can call My Aged Care for you, discovering what you’re eligible for and ensuring you access the best care as soon as possible.
This depends on your location, however, we will do our best to accommodate you regardless of your location. Contact us to learn whether an in-person visit is possible for you.
This care coordination service is exclusively for those accessing care at home services.
There is no out-of-pocket expense to you as the service user. This is a paid service, however, you will not be the one paying the bill. Funds are managed through your Home Care Package, and our fees are some of the lowest in the market.
You can cancel the service at any time. Your service agreement will outline the cancellation process and any costs involved.
No, we will work with service providers to find you the right carers who are able to work with you consistently. We know that finding the right carer is an important decision, and it’s a decision that should belong to you. You will maintain choice over who comes into your home. Plus, you can request a change at any time, and we will accommodate.

Why Work With The Wish Group?

Specialised Care Coordination

The care system is complex – but it doesn’t have to be. Our team have an intricate knowledge of the system and can help you maximise your benefits.

Advocacy and Genuine Care

Our selectively recruited team are passionate about care and the well-being of their service users.

20+ Years of Experience

With over 20 years of experience across the Australian mental health, disability, and care sector, we’re well-versed in supporting people.

Contact The Wish Group Today

Whether you’re interested in starting, transferring, or upgrading your home care services, The Wish Group is ready to help. Our comprehensive service will help you get more out of care and gain access to the quality care you deserve.

Book your consultation today or call us now for instant support.