On Call Services
Support Is Only One Call Away
About Our On Call Services
Our boutique and personalised on call service aims to benefit private clients as well as NDIS and Aged Care participants.
Clients are given a dedicated number to call during agreed times. When you call you’ll generally speak with a person you’ve spoken with before, or a member of our highly trained, small team who is familiar with your situation and circumstances. Our technology ensures that you’ll always get an answer when you call, and our specialised team aren’t pressured for time.
When you talk to our on call team, you don’t need to worry about rushing through your problems to make sure the person you’re talking to doesn’t get reprimanded for long call times. You can relax knowing our team aren’t bound by sepcific call KPIs, and calls are not timed.
How On Call Services Could Support You
Out of Hours Care
No Time Limits
Understanding and Caring Staff
No Need to Repeat Your Story
For Those Who Need It
We Strive To Provide
- Better supported clients and organisations
- Improved outcomes for NDIS and Aged
- Care participants
- Peace of mind knowing somebody will always answer your call
- Assistance for university staff and students
- Personalised service
Your On Call Questions Answered
Simply call our office and one of our senior consultants will speak with you about the services we offer. If you choose to go ahead with our service we will organise a time to meet with you either in person or via phone to discuss your specific requirements.
With your permission, we will then put together an on call brief that we’ll provide to our on call team once they’ve been selected. In doing this, we ensure everybody on your team understands your needs so that you don’t need to explain your circumstances each time you call.